Frequently Asked Questions
Everything you need to know about your WelleCo fashion experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, WelleCo ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at the final stage of checkout.
Are your garments sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic or recycled materials, and we work exclusively with fair-trade certified factories.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.